Project Description

The Case of HEMA

Read about this case.

Photo bij Hema customer story wtp

The Challenge

At HEMA the challange was that we sell a wide range of different products. That is: food, non-food and clothing. It is impossible to have an in-depth knowledge about every single product, so our buyers and category managers can use the assistance of clever tools. The raw material reports have begun to form a core component of every talk with a supplier.

The Solution

We don not start negotiating without prior WTP preparation. Recently there was a tough negotiation with a supplier about plungers for example. It was about Wooden shaft (80 grams) and a rubber suction cup (100 grams), how difficult could it be? The prices had indeed risen the past few months, but in comparison to 2 years ago they had in fact gone down by about € 0.10. This insight proved valuable as we sell a substantial number of plungers. So, this insight saved us a lot of money. I believe in should costing and I am convinced that you get better results during negotiation when you negotiate based on facts. The world is becoming more transparent and we gladly invite and help spread that development.

“WTP is a key partner and provides us with an integral tool in our procurement team which ensures we enter supplier negotiations from a position of strength in knowing the commodity movements and the effects these have on our key product costs. Having the data in one easy to use platform saves considerable research time for our strategic purchasers who are then able to focus with fact based information on their negotiation strategy preparation. “

Sean Thistleton – Director Global Procurement

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